Billing
Last updated
Learn how to manage your Ælen CRM subscription, view invoices, update payment methods, and change plans.
Managing Billing and Subscriptions
Viewing Your Plan
To check your current subscription:
- Go to Settings > Billing.
- View your active plan, user count, and billing cycle.
- See your usage limits for contacts, deals, and storage.
You’ll also see your next renewal date and a summary of charges.
Changing Your Plan
To switch plans:
- Click Change Plan in the Billing section.
- Choose a different plan (e.g., Starter, Growth, Enterprise).
- Select monthly or annual billing.
- Confirm the change — your billing will be updated immediately.
Upgrades take effect right away; downgrades apply at the next renewal.
Updating Payment Information
To update your card or payment method:
- Go to Settings > Billing > Payment Methods.
- Click Update Payment Method.
- Enter your new card details and save.
Ælen CRM will use this method for future billing cycles
FAQ
Can I get a refund if Ælen’s not right for me?
Yes. If you’re not satisfied within your first 30 days, we’ll refund your full subscription—no questions asked. Just reach out to support with your account info and reason for canceling. Refunds are typically processed in 5–7 business days and apply to both monthly and annual plans.
Do you offer custom pricing for large teams?
We do. Enterprise clients get flexible pricing based on team size, contract length, and feature needs. We also offer dedicated onboarding, support, and integrations. Contact our sales team to talk about a tailored plan for your company.
How does the Ælen referral program work?
Invite a friend, and when they sign up for a paid plan, you both get 20% off your next billing cycle. There’s no cap on referrals, so the savings stack up. Share your unique link from your dashboard to start earning rewards.
Are there any hidden fees?
Nope. Your subscription covers all core features, updates, and standard support. Extra services—like advanced onboarding, custom integrations, or premium support—are optional and clearly priced. No surprises.
Is Ælen optimized for performance?
Yes. Ælen ships with Astro and Tailwind CSS, optimized out of the box for fast loading and high Lighthouse scores. It’s designed to be light, clean, and efficient—no bloat, no nonsense.
Can I use Ælen with other CMS platforms?
Ælen is built with Astro, but you can connect it to any headless CMS or data source you like—Sanity, Contentful, Ghost, or even a custom API. It’s flexible enough to adapt to whatever stack you're using.
Is there dark mode?
Ælen ships in light mode by default, but you can easily add dark mode support with Tailwind’s dark variant. A full toggle is just a few lines of config away—no plugin necessary.
Can I customize the components?
Definitely. Ælen’s components are built with flexibility in mind—fully reusable, well-commented, and easy to adapt to your branding or design system. Tweak, remix, or completely overhaul—it’s your call.