Overview Buy Ælen

Data

Last updated

Learn how to import contacts, companies, and deals into Ælen CRM using CSV files or integrations.

Importing Data into Ælen CRM

Preparing Your Data

Before importing, make sure your file is ready:

  1. Save your data as a CSV file.
  2. Include column headers that match CRM fields (e.g., Name, Email, Company, Stage).
  3. Remove duplicates or incomplete records for best results.

You can find a downloadable template on the Import page.

Importing Contacts, Companies, or Deals

To import data:

  1. Go to Settings > Import.
  2. Choose the data type (Contacts, Companies, Deals).
  3. Upload your CSV file.
  4. Map the columns to CRM fields.
  5. Review and confirm the import.

You’ll see a summary of imported records and any rows that were skipped.

Using Integrations to Migrate Data

If you’re switching from another CRM:

  • Go to Settings > Integrations.
  • Select the platform (Salesforce, HubSpot, etc.).
  • Authenticate and follow the prompts to sync your data.

You can choose which data to import, and Ælen CRM will handle the mapping automatically.

Troubleshooting Common Issues

  • Headers don’t match: Make sure your CSV columns use supported field names.
  • Import failed: Check for formatting errors, like missing emails or special characters.
  • Duplicates: Use the deduplication tool post-import to clean your records.

Undoing an Import

Accidentally imported the wrong file?

  1. Go to Settings > Import History.
  2. Find the recent import.
  3. Click Undo Import to bulk-delete the imported records.

Note: You can only undo imports within 7 days of the original upload.

FAQ

Can I get a refund if Ælen’s not right for me?
Yes. If you’re not satisfied within your first 30 days, we’ll refund your full subscription—no questions asked. Just reach out to support with your account info and reason for canceling. Refunds are typically processed in 5–7 business days and apply to both monthly and annual plans.
Do you offer custom pricing for large teams?
We do. Enterprise clients get flexible pricing based on team size, contract length, and feature needs. We also offer dedicated onboarding, support, and integrations. Contact our sales team to talk about a tailored plan for your company.
How does the Ælen referral program work?
Invite a friend, and when they sign up for a paid plan, you both get 20% off your next billing cycle. There’s no cap on referrals, so the savings stack up. Share your unique link from your dashboard to start earning rewards.
Are there any hidden fees?
Nope. Your subscription covers all core features, updates, and standard support. Extra services—like advanced onboarding, custom integrations, or premium support—are optional and clearly priced. No surprises.
Is Ælen optimized for performance?
Yes. Ælen ships with Astro and Tailwind CSS, optimized out of the box for fast loading and high Lighthouse scores. It’s designed to be light, clean, and efficient—no bloat, no nonsense.
Can I use Ælen with other CMS platforms?
Ælen is built with Astro, but you can connect it to any headless CMS or data source you like—Sanity, Contentful, Ghost, or even a custom API. It’s flexible enough to adapt to whatever stack you're using.
Is there dark mode?
Ælen ships in light mode by default, but you can easily add dark mode support with Tailwind’s dark variant. A full toggle is just a few lines of config away—no plugin necessary.
Can I customize the components?
Definitely. Ælen’s components are built with flexibility in mind—fully reusable, well-commented, and easy to adapt to your branding or design system. Tweak, remix, or completely overhaul—it’s your call.